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Verizon Wireless National Accessibility Customer Service
By Alicia Waters | October 22, 2014
An announcement by Paul Macchia says, “on October 15, Verizon Wireless unveiled the National Accessibility Customer Service (NACS). Designed to support people with special needs and requirements, the Charleston, South Carolina-based center will be staffed with approximately 200 dedicated representatives to address individual mobile needs – whether it is providing guidance on device selection, technical support or account transactions.
The dedicated phone number for the center is 888-262-1999 and its hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. (local time zone). Depending on geographical location, if customers call after these hours, the call will be handled by other Customer Service and Technical Support representatives who are available from 6 a.m. until 11 p.m., (local) seven days a week at 800-922-0204 or by dialing *611 from a Verizon Wireless phone.
Customers can also utilize the Chat services found on VerizonWireless.com.”
P.S. The 888-262-1999 phone number works. I tried it.
Topics: Accessibility, News & Info, Resources | No Comments »