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BARD Email address change
By Alicia Waters | May 6, 2013
The following message is from BARD Support. If you have signed up for BARD but not for BARD Support, ask to sign up by emailing NLSDownload@loc.gov. This will keep you in the loop for further notices. To learn more about BARD and Talking Books Plus membership, visit the BARD webpage.
Hello,
We want to try to clear up some confusion related to email addresses and BARD accounts. You keep the same BARD account for as long as you use the service. It’s true that there is a strong connection between your email address and your account, since you use an email address as your BARD user ID when you log on. However, when you change email addresses, you don’t have to create a new BARD account with that new email address as your user ID. In fact, your application for the new account will be rejected because nobody is allowed to have more than one account.
The solution is to use the “Update Account Settings” link, located about two-thirds of the way down the BARD Main Page. This will take you to a page of options, including the one for changing the email address you use to log onto BARD. Once you change your email address/user ID, you will be required to reset your password. This is done to protect the security of your account.
Technically, as long as a particular email address is considered by BARD to be your user ID, you can still log onto BARD with it, even if it no longer functions as an email address. (BARD doesn’t know that you can’t receive mail there anymore.) This is good to know, because it means that you can still log on with it and get to the “Update Account Settings” link to change your user ID to the new email address.
You may be wondering then, “Why should I even bother to change it if it technically still works for logging on?” The answer is that the BARD server automatically sends messages (such as those containing new passwords) to the email address you use to log on, so it’s good to use a working email address as your user ID.
If you have any difficulty with changing your email address for BARD, or if it already sounds daunting to you, you can ask your regional library for help, or you can write to us at
NLSDownload@loc.gov
And request that we change it for you.
Limiting each patron to one BARD account not only streamlines administration of the program and helps to ensure its integrity, but also makes life ultimately better for you. By keeping the same account, rather than terminating an account every time you change email addresses, you won’t lose your Wish List and your list of previous downloads.
We hope this was helpful, but welcome any questions you still may have.
Sincerely,
The BARD Technical Support Team
NLS BARD Technical Support
e-mail: NLSDownload@loc.gov
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