« BARD Down for Maintenance | Main | Andrew Egan Has Retired »
BARD Error Message “You are not authorized”
By Alicia Waters | February 19, 2018
Patrons are allowed up to 100 authorization counts in a 30-day period. Each time a book or magazine is downloaded into the BARD Mobile application, an encryption file called an Authorization Object accompanies the download and permits the book or magazine to be played securely. If a patron authorizes more than 100 books and magazines in a 30-day period, the authorization Object will not download, and thus a person receives the unauthorized message.
Also note, patron accounts may have up to five mobile devices registered to a BARD account in a 365-day period. A mobile device is defined as any device that runs BARD Mobile.
If you have questions or need assistance, please call the Talking Books Library at (401)574-9310, TTY 711 or email talking.books@olis.ri.gov
Topics: General | No Comments »